Capture every lead. Close more of them.
VDX Marketing CRM brings every lead, conversation, and customer into one place, so nothing falls through the cracks. Web forms, calls, texts, Facebook and Instagram DMs, Google chats, and email all land in one inbox, with automated follow-up, pipelines, reviews, and a mobile app.
Contact a new lead within 5 minutes and you're 100x more likely to qualify it. 78% of customers buy from the first company to respond.
Everything in one platform
Built on a powerful platform and configured by our team for how local service businesses actually operate.
Unified Inbox & Messaging
Web chat, SMS, email, Facebook, Instagram, Google Business messages, and calls all flow into one inbox. Reply from desktop or mobile, every message logged automatically.
Lead Capture & Pipeline
Forms, chat widgets, landing pages, and ad campaigns push leads in with the source attached. Every lead moves through a pipeline you can actually see, from new to closed.
Automated Workflows
Instant text response to new leads, missed-call text-back, multi-step nurture sequences, appointment reminders, and post-job review requests. Set it once, it runs every day.
Reputation & Reviews
Automated review requests by text and email after every job, one-tap Google and Facebook reviews, and every new review on your dashboard, for higher ratings and better local search.
Reporting & Mobile App
Track lead volume by source, conversion rates, response times, and revenue closed, and run the whole CRM from your phone, tied back to your Ads and SEO reporting.
Calendar & Online Booking
Let prospects book without back-and-forth. Calendars sync with Google or Outlook, availability rules prevent double-booking, and reminders cut no-shows.
Done-for-you onboarding
Discovery & Setup
We learn how leads come in today, who handles follow-up, and where the gaps are, then provision your account and connect your number, email, forms, and social channels.
Build & Configuration
We build your pipelines, automations, calendars, and review flows, and pre-load SMS, email, and missed-call templates tailored to sound like your business.
Training & Launch
We train your team on the inbox, pipeline, booking, and mobile app with written guides, recorded walkthroughs, and a live session, then we go live.
Ongoing Support
As your business changes, your CRM evolves with it. We handle new automations, pipeline adjustments, and best-practice guidance whenever you need it.
Configured for you, not handed off
Done-for-you setup
Every account is configured, automated, and trained on by our team before you rely on it, no thousand-feature dashboard dumped on you day one.
Not living in a silo
Because we also run your website, Ads, and SEO, every lead flows in with the right source attached, so you see which channels drive real revenue.
Simple flat pricing
One flat monthly fee. No per-user pricing, no per-contact tiers, no surprise overages. One team member or fifteen, 100 contacts or 100,000.
CRM questions, answered
How much does VDX Marketing CRM cost?+
A flat $297/month per account, billed monthly with no long-term contract. That includes the full platform, unlimited users and contacts, the mobile app, and our team's setup and configuration. Standard SMS, email, and call usage applies at cost.
Do I have to switch away from the tools I already use?+
In most cases, no. The CRM connects with Google and Outlook calendars, your email, your business phone, your website forms, your Google Business Profile, Facebook, and Instagram. Other tools can usually integrate via Zapier.
Can I keep my existing phone number?+
Yes. We can provision a tracking number that forwards to your line, or port your current number in so every call and text is logged automatically.
How long does onboarding take?+
Most accounts are built, trained on, and live within 2 to 3 weeks, depending on integrations and custom workflows. Simpler setups can be live in a week.
Who owns my data?+
You do, always. Your contacts, conversations, and customer data belong to you, and if you ever leave we'll export everything in a usable format. No lock-in.
Do I need to be a VDX client for other services to use the CRM?+
No, it's available as a standalone service. Most clients pair it with their website, SEO, or ads because of how tightly the systems integrate and the visibility it gives from ad click to closed customer.
What support do you provide after launch?+
Ongoing email and chat support is included: account questions, new automations as your business changes, integration troubleshooting, and best practices. Larger projects are scoped separately.
How do I get started?+
Book a free consultation or call 850-981-4850. We'll walk through how leads come in today, where the gaps are, and what a configured CRM would look like for you, with pricing and a timeline.
Ready to make sure nothing falls through the cracks?
Book a free demo and we'll walk through how leads come into your business today, where they're slipping, and what a configured CRM would do for you.
Book a Free CRM Demo →How to reach us
Send us a message
Tell us about your business and we’ll get right back to you.
Destin’s full-stack digital marketing and web design agency. We bring local businesses more leads, more customers, and more freedom.